Terms of Service

1. Acceptance of Terms

By accessing or using NataLoka's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

NataLoka is a real estate platform that connects property buyers, renters, and investors with property agents and listings in Indonesia. Our services include:

• Property listing and search functionality
• Agent-client communication tools
• Property management dashboard for agents
• Lead generation and tracking

3. User Accounts

Registration

To access certain features, you may need to create an account. You agree to provide accurate and complete information and to keep your account credentials secure.

Account Types

• Viewers: Can browse listings and save favorites
• Agents: Can list properties and manage leads
• Administrators: Have full platform management access

4. Property Listings

For Agents

Agents listing properties agree to:

• Provide accurate and truthful property information
• Have proper authorization to list the property
• Keep listings updated and remove sold/rented properties
• Respond to inquiries in a timely manner

Content Guidelines

All property content must:

• Be accurate and not misleading
• Include only images you have rights to use
• Comply with Indonesian real estate regulations

5. Prohibited Activities

Users may not:

• Post false, fraudulent, or misleading listings
• Harass or spam other users
• Attempt to circumvent platform security
• Use the platform for illegal activities
• Scrape or extract data without permission

6. Disclaimer

NataLoka acts as a platform connecting buyers and sellers. We do not:

• Guarantee the accuracy of any listing information
• Endorse any particular property or agent
• Participate in or guarantee any transactions

Users are responsible for conducting their own due diligence before any property transaction.

7. Limitation of Liability

To the maximum extent permitted by law, NataLoka shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

8. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of Indonesia.

10. Contact Information

For questions about these Terms of Service:

Email: [email protected]
Address: Bali, Indonesia